Forum Discussion
My game was freezing and then its crashing, I contacted with Ea support and here is the list they gave me thanks to them it worked for me.
Please follow the steps below in order to delete the cache files of origin.
Completely log out and close down Origin
Hold down the Windows key and R
Type in "%ProgramData%" (without quotes) and click OK
Now open the Origin folder.
Delete all the files and folders in the Origin folder, except for LocalContent (do not delete this one)
Hold down the Windows key and R
Type in "%AppData%" (without quotes) and click OK
This will take you to a Roaming folder, which is located inside of AppData. Delete the Origin folder
Click on the word "AppData" at the top of your window
Open the Local folder here
Delete the Origin folder listed here
After performing the above steps you'll need to Restart your PC so that the system can save the changes made to the files of the origin.
Edit: I'm having the same issue again after 2 days of gameplay(without any problems). So i will contact with the support again.
This method doesn't work. I had just tried it and i still get the same result.
- 7 years ago
Hey y'all, I had the same issue with it crashing after loading screen without error. I got mine fixed by a simple reinstall of origin. If you have Origin installed on a separate drive from OS and do a reinstall of OS without reinstalling Origin too, then the game won't work. So just go to the origin folder on separate drive and delete it. Then just simply reinstall origin to that same folder.
- EA_Atic7 years ago
DICE Team
Hey everyone, make sure that all drivers for windows and your gpu drivers are up to date.You can also try to do a clean boot to see if there any programs messing with Apex and turn off any overlay programs for example Discord or Nvidia experience.Try running a CCleaner to remove old temp files and cache.Can you upload a dxdiag so we can see what drivers and hardware you have. 🙂Let me know if this works or not for you. 🙂/Atic- 7 years ago
Apex Legends keeps crashing without error.