Forum Discussion

silverspike230's avatar
silverspike230
5 years ago

apex legends keeps running after close

Hi, After playing Apex Legends, i exit the game but it shows that its still running, but in the task manager there is no task for apex legends running. however the system process is using a lot of p...
silverspike230's avatar
silverspike230
5 years ago

I reinstalled windows and apex and still not able to play.

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
5 years ago

Hey all,

I am curious if this is possibly an issue with Easy Anti-Cheat rather than the game itself. If you haven't already can you try repairing or reinstalling EAC to see if that makes any difference at all? 

For more information on how to repair or reinstall it check out the EAC website. Let me know if you're still seeing the same issues happening after that. Thanks!

/Kent

  • silverspike230's avatar
    silverspike230
    5 years ago

    I have completly removed the game and all files and formatted my system, the problem persists

    • silverspike230's avatar
      silverspike230
      5 years ago

      HI @EA_Kent ,

      this is what i get after i tried your solution. please advise.

      I also have a case number #77374640 on EAhelp where you can find the dxdiag and msinfo reports.

      unless you want me to post them here.

      • Nehcito's avatar
        Nehcito
        5 years ago

        I get the exact same error since one week ago. Im from chile and i do not know what to do to be honest. To play i have to unistall the EAC, reset the computer, erase EasyAntiCheat.sys(I erased in this way because the game wont close so, it says it is open) from program files(x86) and then reinstall and i can finally open the game.. But it won't close, i have to close from task manager steam to close it. Every time i want to play i have to do the same thing.

        My pc specs are:

        FX- 8320E

        RX 570 

        8 gb Ram..

        Hope this helps :/

  • silverspike230's avatar
    silverspike230
    5 years ago
    @EA_Kent Please respond. because now i'm not even able to play the game
    • yMelot's avatar
      yMelot
      5 years ago

      Hi

      i`m having this problem for the past 3 days and today i found my solution, so i might share here.

      -Go to your EAC folder on your Program File folder      C:\Program Files (x86)\EasyAntiCheat

      -Open Easy Anti Cheat app

      -Chose Apex Legends and uninstal with the button on the bottom left corner

      -Now you go to your game folder and open the Easy Anti Cheat Folder inside the game folder 

      To me this is the directory C:\Program Files (x86)\Steam\steamapps\common\Apex Legends\EasyAntiCheat

      -Reinstall EAC using EasyAntiCheat_Setup.exe

      And you're done.

      Hope this helps 

      • Nehcito's avatar
        Nehcito
        5 years ago

        Sry but that doesn't work at all, if you have another game with EAC, i think it wont erase de EasyAntiCheat.sys from your pc so, if that file still on the pc it will not work :/ This problem is driving me insane.. 

  • IAteBigFloppa's avatar
    IAteBigFloppa
    3 years ago

    Yes, it's an issue with the anti-cheat.

    • XHelperZ's avatar
      XHelperZ
      Hero+
      3 years ago

      @IAteBigFloppa This thread is severely outdated, the issue you're experiencing at the moment is most likely different than the one mentioned in this thread.

      I recommend making your own thread or participating in one of the newer threads.

      Please avoid necroposting in the future as it can cause a lot of confusion.

    • Dejan840's avatar
      Dejan840
      3 years ago

      I came here from the apex reddit and people say is affecting other games that use EAC.

      For me apex will close (no process in Task Manager) after around 2 minutes.