apex legends kills my internet
when ever i play apex legends it will crash my internet on my pc i never had any issue like that before people say they have the problem as well on reddit can you guys fix this please
Forum Discussion
So I don’t believe it’s due to that and the only reason I say that is because I just got this new laptop because my old one was well old but it would play it here, so I got another one which broke but it still played apex great, but this laptop seems to shut off internet on my side. Only when I connect to Apex it shuts all incoming internet to my laptop.
EA_Kent
Community Manager
Community ManagerGot it, thanks! Would you mind sharing a DxDiag when you've got a chance? You can find more information on how to pull one up over at the EA Help website. Once you have the text file please attach it to this thread.
Thank you!
/Kent
I think I did that right.
- EA_Kent
Perfect, thanks!
Looking through the diagnostics section in the DxDiag I noticed a handful of Windows services appear to be crashing. When you have the chance could you try running the Windows System File Checker to see if it's able to find any issues?
You can find more info on how to run the Windows SFC over at the Microsoft Support website. Let me know how that goes once you've had the chance to give it a shot. Thanks again!
/Kent
hi good day i have been experiencing this problem also internet works fine,,, i am wired and when in game the inter cuts off entirely but all other devices wireless btw still works and this problem is happening on my ps4 tks btw
Hi Kent,
I'm having a similar problem as mentioned in this topic.
whenever I run a speedtest, I get about 140 Mbps consistent. (it does start slow but then goes up to 140 fast)
whenever I start apex I start lagging super bad or disconnect most of the times. most of the times my internet dies for a little while (only on my computer)
I have tried the things mentioned before but they don't seem to work...
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