Apex Legends lag/stutter issue on Xbox one
Since season 9 launch the game has been pretty unplayable. I am getting massive amounts of lag/stutter spikes mid game. It almost always happens during a fight but will also happen if I am just runni...
Forum Discussion
EA_Aljo
Community Manager
Community ManagerHello, @vM_Tilt @Redmattgame
Are you playing on a wired or wireless connection? Also, have you gone through any troubleshooting yet? If so, what steps have been performed? Thank you!
@EA_Aljo Thanks for the offer but I don't really need the troubleshooting tips as I rely on the internet speed test (download , upload,multiplayer etc) on my Xbox One,PS4 & PS5 before attempting to play any online multiplayer games like Apex,Fortnite,COD,Rocket League,Dead by Daylight etc.I also check the server status on regularly (before playing Apex) on Apexlegendstatus.com.It's kind of poignant that of all the multiplayer games I play Apex for me seem to have the worst performing servers of the lot.I've been a regular Apex player since Season 1 started but Season 6 was when game server issues was more & more apparent & hey-ho 3 Seasons later the servers are just as bad or probably worse.I certainly agree with other players that have commented about Cross-Play affecting the servers.A lot of my mates were regular Apex players up until Season 7 but like me kept suffering server issues where the game became pretty much became unplayable on a regular basis. Most of them ended up deleting the game moving onto something else.I still have a a few mates that try & play the game every now & then & like me hold on to the faint hope of things improving (probably through blind loyalty) as we all pretty much agree that on its day Apex has always been one of the best online shooters.If I'm honest having not been able to play the game properly for over 4 weeks now (& the lag spikes that occur regularly on low ping games)my gut tells me we'll all be having the same discussions about servers issuea over the next few seasons.
- EA_Aljo
Speed isn't really the issue though. There are many other reasons a connection can have problems so relying on a speed test most definitely isn't recommended. It's sort of like taking a racecar on a road full of potholes. Sure, the car is fast, but you need a flat road to use all that speed. Regardless, as I previously said, I've reported this issue so we'll have to see what happens.
- @EA_Aljo So what you are saying is if I had a slow internet ie Connection Speed (download) at 2Mbps & a Connection Speed (upload) at 1Mps I could still play the game pretty smoothly providing that my slow performing car is driving on a smooth piece of road.And by using your car analogy if my racecar is represented by a fast internet connection then surely what is does the road full of pot-holes represent the game servers doesn't it!.
Are you also suggesting that the console speed tests are pretty much irrelevent or Apexlegendstatus.com & their regular ping updates across the formats aren't accurate. - EA_Aljo
I'm not saying speed is irrelevant. Obviously, you need decent speed, but just having high speed doesn't guarantee a stable connection. For example, a fast connection over wireless isn't going to be as stable as the same speed on a wired connection.
- @EA_Aljo I can appreciate you reporting the issues to the hierachy but your comment 'we'll see what happens' doesn't exactly fill me with confidence certainly since server issues have been problematic since Season 6 & we are only halfway through Season 9 & still nothing really has been done in all that time other than false promises by the Games Dev's & the odd sticking plaster here & there.
You didn't really answer my question about the validity of Console Speed Tests or if Apexlegendsstatus.com ping stats are accurate & should be taken notice of. - EA_Aljo
I don't have any information on that site. It's not one of ours and it seems a bit sketchy since it asks you to download a security app.
Console speed tests are good at telling you what your speed is as well as any packet loss you may have. However, it doesn't give fine details like a UO Trace does. We'd have to go through some troubleshooting to get that far though.
Not to beat a dead horse here but I'm getting this same stuttering and I've run all the steps you've mentioned including the UO thingy. Any chance I could get a hand here? Wired Xbox with extremely good downloads and indicating pretty normal ping on the start menu. But then I get game breaking stutters when playing. I'm located in Tucson too so not terribly far.
- @Schnellhaus unfortunately this is a dead end, @EA_Aljo has made it clear the issue is not recognized in any official capacity (despite this very thread, and he himself conceding they have the reports). Reading between the lines it seems the team is either too incompetent to resolve it or they've decided it's an acceptable compromise for crossplatform and next gen compatibility and will continue to ignore it.
@Schnellhaus @cdiro yeah, I glanced from times to times here and it's only piling up. No mention on apex.tracker. I gave up on Apex and bought a pro controller to win fights but can't defeat the stutters. Try Titanfall 2 perhaps, it's fun
- EA_Aljo
Can you post a screenshot of your UO Trace results?
this is ridiculous all of you at EA should be ashamed, THIS is why you sll were voted worst company twice lmao. Horrible company man
For me Server issues have dogged this game since Season 6 but roll into mid Season 9 & things have got progressively worse not better.It was as if the warning signs that came with the server problems (too many players logging in & the servers couldn't cope apparently) that pretty much ruined the start of Season 9 had been ignored or forgotten.It must be frustrating as hell for the Respawn Devs who have crafted probably the best online shooter from the character creations & maps,storylines,weapons etc.And for all their effort & ideas for the future the games structure looks built on quicksand with unstable servers.And its a ongoing problem which a EA have a lot to answer for (my nephew complains a lot about server issues of Fifa 21 on Xbox One as well).Literally what is the point with all these bright ideas about future maps,characters etc for the game when we can't play it due to the technical issues.I would sacrifice a lot of the bells & whistles added to future maps & characters for a more stable game in Season 10 tbh.
- @Redmattgame because it truly only has been affecting last gen consoles to the point of no longer being playable. They are hoping to cut losses and profit on current gen (and of course PC) being the optimal strategy while not admitting to the last gen issue and accepting fault.
Featured Places
Apex Legends Technical Issues
Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.Community Highlights
- EA_Blueberry7 years ago
