Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number RTX 2070
Enter RAM memory size in GB 16gb
What is your gamertag/PSN ID/EA Account name? sabo0o0o
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Main menu
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Starting a match
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? alot
When did this happen? (dd.mm.yy hh:mm) 08-02-2019 19:07 CET
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? My account was lvl 31 and got reset to lvl 1
What should be happening instead? ?
Steps: How can we find the bug ourselves? Find why it gets reset to level 1 maybe something wrong with loading the player stats from the server?
Please help us............................
