Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GTX 1070
Enter RAM memory size in GB 16
What is your gamertag/PSN ID/EA Account name? male_catgirl
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. main screen
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Booted the game, clicked to get past the splash screen
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 0
When did this happen? (dd.mm.yy hh:mm) 03.04.2019
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? My account is reset to level 1, I have none of my unlocks or kills, badges, skins, or unlocked Legends
What should be happening instead? I should be about level 83 with Octane and Mirage unlocked and plenty of skins and Apex Predator badges for Pathfinder and Octane
Steps: How can we find the bug ourselves? look at my Apex Legends account probably, nickname is male_catgirl and it definitely has achievements for progressing in the game
