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Eihatrice's avatar
Eihatrice
Seasoned Newcomer
25 days ago
Solved

Linked Steam to EA Account - loss of progression

Hello,

I used to play Apex Legends on Steam. I had an EA account which I didn't use (just logged in once or twice into Apex) and when I linked my Steam account to my EA account, the EA account overwrote my Steam one and I lost all of my progress.

Is there a way to unlink before the 6 months waiting period, or fix the overwriting? I'd rather stay with my old Steam account progress.

Thank you.

login issue
progress issue
  • Midnight9746's avatar
    Midnight9746
    24 days ago

    Eihatrice​ Did you by chance have a second EA Account?

    Only asking because when Apex came to Steam, it required you to link an EA Account in order to play the game. (Furthermore, your Apex progress and data is stored on that EA Account, (not on the Steam Account)).

    So, if you have two EA Accounts, (where you had unlinked your Steam Account from your first EA Account, and then had linked it to your second EA Account), that would be why you have no Apex progress and data, (and your Apex progress and data cannot be transferred to, (or merged with), another EA Account).

3 Replies

  • Midnight9746's avatar
    Midnight9746
    Hero+
    24 days ago

    Eihatrice​ Did you by chance have a second EA Account?

    Only asking because when Apex came to Steam, it required you to link an EA Account in order to play the game. (Furthermore, your Apex progress and data is stored on that EA Account, (not on the Steam Account)).

    So, if you have two EA Accounts, (where you had unlinked your Steam Account from your first EA Account, and then had linked it to your second EA Account), that would be why you have no Apex progress and data, (and your Apex progress and data cannot be transferred to, (or merged with), another EA Account).

  • Eihatrice's avatar
    Eihatrice
    Seasoned Newcomer
    24 days ago

    Yes, I'm clearly dumb and I unlinked/linked without second thinking. Thank you very much!

  • Midnight9746's avatar
    Midnight9746
    Hero+
    24 days ago

    Eihatrice​ No worries, just keep in mind that its possible that some, (or all), your Apex progress and data was lost due to the unlink:

    Unlinking risks for Steam players:
    If you link your Steam account to a different EA Account, any entitlements, like in-game rewards, points, and items, will remain on the EA Account that your Steam account was first linked to.

    You can't move your games or personas to another account yourself. Learn what you can do if you decide to merge your accounts.

    Unlinking risks for Apex players:
    If you unlink a platform account that you use to play Apex Legends, you might have issues with Battle Pass leveling, item unlocks, and other errors.

    Instead of unlinking and relinking a platform account you play Apex on, we recommend starting fresh on a new account.

    > EA Help | Unlink your platform accounts from your EA Account

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