Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Geforce GTX 1070
Enter RAM memory size in GB 16
What is your gamertag/PSN ID/EA Account name? vicwarrior
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. main menu
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. entering game
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? no clue
When did this happen? (dd.mm.yy hh:mm) 03/04/2019 19:15 UTC+1
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Entire account reset, all levels both account and battle pass levels, all unlocked stuff..... all i got left was a level 0 batlepass and the twitch omegapoint skin and its 5 lootboxes.
What should be happening instead? I should have all my levels, both account and battlepass along all my loot.
Steps: How can we find the bug ourselves? No clue
Is this serverside and will be fixed soon or what? i dont see enough complaints for that to seem the case, please someone look into this.