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Lord_AzZam's avatar
Lord_AzZam
2 years ago
Solved

Apex legends lost connection to xbox live and ea servers

apex legends lost connection to xbox live and ea servers.. i download the game but keep showing lost connection i can't play the game

i have xbox one S 

any solution please

  • EA_Mako's avatar
    EA_Mako
    2 years ago

    Hey @Lord_AzZam,

    Do you have any other peripherals currently plugged in, such as headphones, chargers, or a wireless dongle? Can you try disconnecting everything aside from the controller you're using to see if that makes a difference when trying to sign in?

    Aside from that, I'd definitely suggest going through these troubleshooting steps, in particular flushing and/or changing your DNS to see if there's an improvement.

6 Replies

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey @Lord_AzZam,

    Do you have any other peripherals currently plugged in, such as headphones, chargers, or a wireless dongle? Can you try disconnecting everything aside from the controller you're using to see if that makes a difference when trying to sign in?

    Aside from that, I'd definitely suggest going through these troubleshooting steps, in particular flushing and/or changing your DNS to see if there's an improvement.

  • magixx99's avatar
    magixx99
    2 years ago

    I tried changing the DNS and disconnecting any plugged devices, but my game still shows the same error.

  • Lord_AzZam's avatar
    Lord_AzZam
    2 years ago

    @EA_Mako 

    Thaaaanks allot.. i spend a day searching about this problem and didn't works. but you solve it 

    BEST REGARDS

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