Apex Legends "Player Bug"

Hi @Drakl9. 

Can we try running through some troubleshooting steps to see if we can help fix the issue you're seeing? 

When you've got a chance I'd recommend starting off with the basic connectivity steps over at the EA Help website. If you're still having any trouble after that check out the PC-specific steps as well. 

Let me know how that goes when you've got a chance. Thanks!

/Kent

@Drakl9 

Nice! Thanks for following up and letting me know. I'm glad to hear it's working for you now. 👍

/Kent

Sorry to hop on here. But I've had the same issue, even post-patch. I've reinstalled it countless times. and that doesn't help anymore. I don't know what else to do.

Hi @TG_Hidden. 

Which platform are you playing on? 

/Kent

I am playing on PS4.

@TG_Hidden 

Gotcha, thanks!

Were you able to try out any of the connectivity steps I linked before? There are also some PS4-specific steps that may help as well. Let me know if you're still running into the same issues afterward. 

/Kent

I have followed all the steps. It works sometimes, and doesn't other times. At the moment, it says party member preloading.

@TG_Hidden 

Thanks, I appreciate you giving that a go. 

Another option that may help is setting a different DNS on your PS4. I've seen some cases where that can also make a difference. To update the DNS settings on the console follow these steps: 

1. Open up the Settings on your PS4, then go to Network. From there go to Set Up Internet Connection, and select either WiFi or LAN cable depending on what you're using.

2. Select Custom > IP Address Settings (Automatic) > DHCP Host Name (Do Not Use) > DNS Settings (Manual)

3. Enter the Primary DNS as 8.8.8.8 and the secondary DNS as 8.8.4.4 -- This is the public Google DNS, but if there's a different open DNS you would rather use that's OK as well. 

4. Select Next > MTU Settings (Automatic) > Proxy Server (Do Not Use) > Test Internet Connection

Let me know how that goes when you've had a chance to try it out. Thanks again.

/Kent

I reinstalled the game, and it was good for about 4 hours. 

I booted up today and got hit with "Party member preloading". I changed the DNS(I usually use Open DNS), but no change. I have done everything, and followed every instruction.

I never have issues with other games.

edit: i can invite friends to my party, but I can't ready up or leave afterwards.