Forum Discussion

DudePerfect7351's avatar
DudePerfect7351
5 years ago
Solved

Apex legends progress reset due to linking of accounts

Hey I play apex legends and I recently made a new ea account and linked my PSN to that account so I could claim my twitch drops but in doing so, I lost all ingame progress. If the technical support c...
  • EA_Aljo's avatar
    EA_Aljo
    5 years ago

    Hi there, @DudePerfect73512.

    Unfortunately, we're not able to restore the content you lost or link the previous account. When you unlink an account, progress and content is lost.

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
5 years ago

Hi there, @DudePerfect73512.

Unfortunately, we're not able to restore the content you lost or link the previous account. When you unlink an account, progress and content is lost.

  • DudePerfect7351's avatar
    DudePerfect7351
    5 years ago

    Okay but can you atleast remove the restriction of 6 months please

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      5 years ago

      @DudePerfect73512 

      I'm very sorry, but we can't remove that restriction.

      • skezzerjuiceee's avatar
        skezzerjuiceee
        5 years ago
        @EA_Aljo i had the same thing happen to me so if I wait the 6 months and link back the account to the original ea account will I be able to get my stuff back?
  • sniperdude364's avatar
    sniperdude364
    3 years ago

    I have problem I got a ps5 linked my account to apex and it won't let me access anything except play and club and it says -999

About Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.38,701 PostsLatest Activity: 27 minutes ago