Forum Discussion
72 Replies
I have the same problem.....somebody can help us?
- same here
"The exception Illegal Instruction
An attempt was made to execute an illegal instruction.
(0xc000001d) occured in the application at location 0x3f74ab15."
I Tried running it as admin after that the game just shut down without showing this error note if u found a solution replay this pls
Ok everyone so apparently if you don't have the minimum specs you CANT play the stupid game. This is the most idiotic thing I've ever encountered while playing a game. You have to upgrade ur pc or else you cant launch it. EA is the worst company. That's the solution everyone. I hope you have a nice day, have a better pc soon and don't be that raged like me.
Where did you get that information?
:{
thanks for the info and im still as pissed off as you cause why ea include * like that. overwatch works if you have a bit lower specs every game on steam does. like wtf
I am having the same problem. I was on win 8.1 then I upgraded to win 10 but no help at all. Game won't run.
My PC specs:-
CPU= Quad Core Q9400 2.66ghz
GPU= Nvidia Gt 640 2gb ddr3
Ram= 8gb ram ddr2
PSU= Stock PSU.
I have got some help from EA live chat. Hope this helps you guys,
Completely log out and close down Origin
Hold down the Windows key and R
Type in "%ProgramData%" (without quotes) and click OK
Now open the Origin folder.
Delete all the files and folders in the Origin folder, except for LocalContent (do not delete this one)
Hold down the Windows key and R
Type in "%AppData%" (without quotes) and click OK
This will take you to a Roaming folder, which is located inside of AppData. Delete the Origin folder
Click on the word "AppData" at the top of your window
Open the Local folder here
Delete the Origin folder listed here
Restart your PC and log back into OriginSee if this helps
Hey! Imma try it and tell u if it worked. If iy does god bless you man
Ok, so I contacted them again and they gave me another solution. I hope this one helps you guys. You just gotta try if you want to play this awesome game.
These are the steps:
Repair game:
1. Right click on the game.
2. Click on Repair game.
3. Once the game is repaired, restart the PC, so that the changes which took place can be saved and then try launching the game.
If the issue still persists, then I would ask you to try running the game as admininstrator.
1. Right click on your game's desktop shortcut.
2. Select Properties.
3. Click on the Compatibility tab and check the box at the bottom under Privilege Level where it says Run this Program as an administrator.
4. Click Apply and OK and. try to launch the game
If the issue still persists, then try adding the game to exceptions list and then try to launch the game:
1. Find Origin.exe in C:\Program Files (x86)\Origin. If you installed Origin in another folder on your computer, look there instead.
---- Add OriginClientService.exe, also found in this folder, to your exceptions, too.
2. To add a specific game as an exception, go to C:\Program Files (x86)\Origin Games\"Game Name".
---- Find the game’s .exe file, which is usually either the game's full title or an abbreviated version.
D) If the issue still persists, then clear the cache of Origin files and follow the below provided steps: .
Windows players:
1. First, make sure you can view hidden files and folders:
>> Open the Start menu
>> Type "view hidden files and folders" into the search bar.
>> Press Enter to open the View tab of your Folder Options.
>> Open the Hidden Files and folders menu within the Files and Folders menu.
>> Click Show hidden files, folders, and drives.
>> Click Apply, then OK to exit the menu.
2. If open, close Origin by clicking Origin in the menu bar and selecting Exit.
3. Click the Start button, then Computer, then double-click (C🙂 to open the C:\ drive
4. Open the ProgramData folder, then the Origin folder, and delete all the files and folders except for LocalContent.
>> Windows XP players can find the ProgramData folder in C:\Documents and Settings\All Users\Application data\Electronic Arts\
5. Go back to C:\:
>> Then open the Users folder,
>> Then the folder with your computer's username,
>> Then AppData,
>> Then Roaming,
>> Then Origin, and delete all the files and folders inside.
6. Go back to the AppData folder:
>> Then open the Local folder,
>> Then Origin, and delete all the files and folders inside.
Once done, then Clean Boot the PC and then log in back to the Origin client and check if you're able to launch the game.
To Clean Boot the PC, I would ask you to follow the below provided steps:
1. Beside your start button, you'll see a magnifying glass icon. Click on it to open search.
2. Type msconfig in the search box, and press enter to bring up the System Configuration window.
3. Click on the Services tab.
4. On the window that opens, check the box to Hide all Microsoft Services, then click the Disable All button to the right.
5. Click on the Start Up tab, then on Open Task Manager.
6. Let the Task Manager list populate (this can take a few seconds), then right-click and choose Disable on each of the start up programs listed.
7. Close the Task Manager window to return to the System Configuration window.
8. Click OK to save your changes, then restart your computer.
About Apex Legends Technical Issues
Community Highlights
- EA_Blueberry7 years ago
Community Manager
Recent Discussions
- 20 minutes ago
- 39 minutes ago
- 2 hours ago
1 player in Queue
Solved2 hours ago- 3 hours ago