Forum Discussion
Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GTX 1060
Enter RAM memory size in GB 16
What is your gamertag/PSN ID/EA Account name? Kaanmastik00
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. menu
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. in the menu
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 2
When did this happen? (dd.mm.yy hh:mm) 08.11.2020 21:00
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Stuck at reward screen
What should be happening instead? it should let me go to lobby
Steps: How can we find the bug ourselves? i dont know
I played two games today and i found a treasure pack , i died and go back to lobby i need to be afk . When i try to getting back after i was inactive its keep telling me i got a reward from that treasure pack no matter how many times i click continue or esc its keep telling me i got a reward . I m stuck at reward menu .
- 5 years ago
im having the same problem right now in season 7. did you ever find a solution
- 5 years ago
I pressed the back button and ready up button at the same time super fast then it ready me up. ( I have an Xbox so I pressed B and Y super fast then it brought me to a new game)
- 5 years ago
Should have thought to try this - reinstalled the game instead
- 5 years ago
spam esc until you get the option to leave game. leave game and the do it again to exit to desktop. boot it up again and you should be good
- 5 years ago
thank you
- 5 years ago
What worked for me was creating a 2nd account, login to that to clear the rewards screen, then log back into your main account.
This fixed it for me. Hope it works for you. It's been super frustrating that a game breaking bug like this is still here after being reported 3 weeks ago.
- 5 years ago
I am on PS4 and have the same issue now.
- 5 years ago
Did you get ti fix the issue cause im having the same problem write now?
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