Forum Discussion

5 years ago

Solved

Apex Legends stuck on black loading screen after pressing continue

Apex Legends stuck on black loading screen after pressing continue Everything works fine when I launch Apex Legends, the main menu appears, but when I press continue It keeps loading, and then the a...

EA_Atic
5 years ago
Hey, @Torero_magicoo can you try a clean boot to see if any programs are messing with APEX and turn off any overlay programs, such as Discord or Nvidia experience.

Can you add a Dxdiag so we can see what hardware and drivers you have?

Let me know if this works or not for you. 🙂

/Atic

EA_Atic

DICE Team

5 years ago

Hey, @Torero_magicoo can you try a clean boot to see if any programs are messing with APEX and turn off any overlay programs, such as Discord or Nvidia experience.

Can you add a Dxdiag so we can see what hardware and drivers you have?

Let me know if this works or not for you. 🙂

/Atic

Torero_magicoo

5 years ago

Hi, @EA_Atic, thanks a lot for responding. I tried doing a clean boot of my PC and it actually worked, I didn't realize I could do that. I appreciate a lot the help!🙂