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Can you grab me a DxDiag so that I can take a look at your system @DerOfenvorheizer: https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/
Darko
Here you go
- EA_Darko5 years ago
Community Manager
Hey @DerOfenvorheizer seeing a number of errors there so the best thing to do is go ahead and run System File Checker tool to repair missing or corrupted system files:https://support.microsoft.com/en-ie/help/929833/use-the-system-file-checker-tool-to-repair-missing-o...
Can you also try creating a new Windows admin account and try the game there to see if you continue to have the same issue?
Let us know how you get on.
Darko- 5 years ago
Since the update yesterday I had the same issues.
I've tried all of your suggested ideas @DerOfenvorheizer.
Sadly none helped, windows and steam found no corrupted files.
Tried with a different admin account and not a solution either.
I did a rollback on my drivers and reinstalled the game (steam) but neither helped me. - 5 years ago@EA_Darko I tried on an new admin account where it did not work but after using the system file checker tool I manage to get in after the first time in it kicks me out again but after the second time in It´s working.
Thanks for the help!- EA_Darko5 years ago
Community Manager
Great to hear that you got it sorted @DerOfenvorheizer, seems like it was an issue with a file, driver or other and the SFC fixed it.
Darko
- 5 years ago
Hey @EA_Darko i tried to use the SFC, but it says "Windows Resource Protection found corrupt files but was unable to fix some of them." what do i do?
- EA_Darko5 years ago
Community Manager
Try a clean boot @FrostMemes to see if it helps: https://help.ea.com/en/help/faq/how-to-clean-boot-your-pc/
Darko
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