Forum Discussion
@xenitaj About an hour ago there was a brief (few minutes) outage, are you able to connect again now?
- EA_Cade7 years ago
Community Manager
@Joneko420 Are you able to get in eventually or does it never matchmake at all?
- 7 years agoLike, i try to start the game and after the first loading screen it says something like origin needs to update and unable to connect
- EA_Cade7 years ago
Community Manager
@Joneko420 Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear
- 7 years ago
In addition to the inevitable disconnect after each match with the message "Connection to server timed out: See ea.com/unable-to-connect for additional information" and having to spam Retry for 15 or more minutes with the error "Unable to connect to EA Servers. Please check your Internet connection and try again. See ea.com/unable-to-connect for additional information", sometimes I cant even get to the Legend Selection Screen before I receive the same message I get when the match ends.
I tried all the tips from the unable-to-connect article, made a new account, re-installed the game, rebooted the router and nothing worked so far. Used the Ultima Online Trace Utility and below are the results.
- 7 years ago
I am having the same exact issue as @ShowVagana
uotrace results are attached
Edit: playing on pc
- 7 years agoI'm not able to connect to the game at all. It will only let me see the main menu screen but when I click to connect all it says is," Oops! Something went wrong, please try again later. (104)" It's been doing this for 3 days and I'm about to throw in the towel with it.
- 7 years agoThat's on my primary ps4. But yet my sister's who is in the same household can access it with no issues.
About Apex Legends Technical Issues
Community Highlights
- EA_Blueberry7 years ago
Community Manager
Recent Discussions
- 3 hours ago
- 7 hours ago
- 9 hours ago