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poisonwu372's avatar
poisonwu372
Seasoned Newcomer
1 day ago
Solved

game crashes when storm point is in rotation

this bug happend last season whenever storm point was in rotation the would just crash at the main menu mostly for amd users then storm point was removed and now its back and the bug is still not fixed.

  • Hello, may I ask if you’re using an AMD GPU? If so, please make sure your GPU driver is fully up to date.

    You can refer to the comms here. Thanks.

10 Replies

  • EA_LunardustCat's avatar
    EA_LunardustCat
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hello, may I ask if you’re using an AMD GPU? If so, please make sure your GPU driver is fully up to date.

    You can refer to the comms here. Thanks.

  • poisonwu372's avatar
    poisonwu372
    Seasoned Newcomer
    1 day ago

    I have an RX 580, and the latest driver version for it is 24.9.1.

  • yomoman300's avatar
    yomoman300
    New Novice
    1 day ago

    Same exact situation here. RX580, I have the latest drivers released, 24.9.1

  • Okay, I think I may have actually found the issue. 24.9.1 is most recent update to that driver, but a newer driver for the Radeon RX 580 has been released. Try updating to the newer driver.

    https://www.amd.com/en/support/downloads/drivers.html/graphics/radeon-600-500-400/radeon-rx-500-series/radeon-rx-580.html

    Use this link to find the most recent drivers for the Radeon RX 580. I'm gonna download them now, and see what happens. I'll come back to let you know if this worked or not.

  • 6DOOR9's avatar
    6DOOR9
    Rising Newcomer
    1 day ago

    did u find a fix yet? im using RX580 as well and ive updated my drivers, still to no avail.

  • It worked for me. Are you on 26.5.2? Im in a game as we speak

  • 6DOOR9's avatar
    6DOOR9
    Rising Newcomer
    1 day ago

    i js installed the 26.5.2, im currently reinstalling my apex right now. I'll let you know!

  • poisonwu372's avatar
    poisonwu372
    Seasoned Newcomer
    1 day ago

    can u play on storm point with the new drivers???

  • yomoman300's avatar
    yomoman300
    New Novice
    17 hours ago

    Yes. Not only does my game not crash anymore, I got a nice boost of my framerate. Shoulda done this forever ago.

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