Hey all, another user was able to resolve their connection issues by following these steps.
Community Manager@Perpetualxlight Gotcha, looks like we're on the right path - Try highlighting the game on the dashboard and hitting the start button, then select Manage Game - Saved data - Your Gamertag- Delete from everywhere.
Hopefully it's just a corrupted save setting.
Community Manager@Perpetualxlight Last ditch effort - Try going through these steps https://support.xbox.com/en-US/xbox-one/console/reset-console-to-factory-defaults please and make sure you select "keep my games & apps" or you'll have to reinstall everything.
Fingers crossed
Okay! I will give that a try. I'm heading to work but I'll try it when I get off and I'll let you know if that works!
hello i have error 408 in pc
Community Manager@killkiooo Have you tried the steps here?
I got bamboozled...
Community Manager@Perpetualxlight Ugh, I was sure that would fix it.
At this point we'll need to get you in touch with an advisor at http://bit.ly/EA_Contact_Us so we can try possessing your account on our side to see if we can replicate the issue and send the details up to Respawn.
Alright I'll give it a go... yeah I don't think it's on my end. This is insane, usually the problem would've sorted itself out by now. Maybe it's a bug. Anyways thanks @EA_Cade
I don't know what you guys did but it's finally working! Now could you guys slide a lifeline skin in the store please? 🙂 lol @EA_Cade
Community ManagerThanks for all your help bud! @EA_Cade
Hey so I'm getting this error, I've went thru all the steps but nothing is working, my ea account says I have no gamer tag or games associated with account
Every week there is a problem with Apex servers or Origin. 1 day pass by without being able to play. I dont even want to mention the laggy game servers and hackers around. @ EAgames you have one job to do and cannot do it? Obviously cant
same problem righ now
- origin working fine
- apex starting fine
- on first screen i can see game servers list and i have ping 50-60ms to them
but i cant pass this screen because "Unable to connect to EA servers"!!!
yesterday it was working fine
UPDATE: after couple retries it let me in. after that game works smooth. Looks like these "EA servers" needs only for authentication purposes
and seems it is overloaded
Community Manager
