Community ManagerSorry to see that you are having issues guys.
Have you done any troubleshooting steps yourself to try and fix the issue?
In a situation such as this, the first thing to do is ensure that your console and game are fully up to date.
If that makes no difference then clearing the cache and powercycling your console is next.
You can do this easily enough by following the steps below:
Let me know how you get on.
Darko
Hi Darko,
Ive tried multiple thing e.g.
> Restarting my console
> Uninstalling and re-installing the game
> Deleting the data of my Xbox then re-downloding it
> Also checked the internet
non of of it has worked so far, I’ve just brought the battle pass so I’d like to get it fixed as soon as I can
I am having similar issues, 100% of the games I play I freeze right after I land and then lag out... I have purchased a Battle Pass and would also like to get these event rewards. This is very very frustrating.
Done all of the above. Switched servers also. Bought battle pass and since then the game has done nothing but crash 90% of the time.
Community ManagerHey @armydeathdealer.
Does it seem like it's crashing at a certain point in the game, or is it just random? Have you been able to try any sort of troubleshooting since it started happening?
/Kent
My Solution-
When I login to Xbox I close out the game and start fresh. Seems to work for me. My game was crashing at the beginning of each game after picking Legend.
I assume it's a bug in the quick resume feature of Xbox.
World
I agree done everything only happens every now and then been worse since new update doing my nut im on series x keep doing it
Community Manager
