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Aliwhite2002's avatar
Aliwhite2002
7 years ago

Apex Legends Xbox One: Game Keeps Crashing Mid-Game Without Error Message

For the past 3-4 days my game keeps crashing half way through a game, it’s not just once or twice a day it’s every game. I’ve spoken twice with EA Help but it has not been fixed.
EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
7 years ago

Sorry to see that you are having issues guys.

Have you done any troubleshooting steps yourself to try and fix the issue? 

In a situation such as this, the first thing to do is ensure that your console and game are fully up to date.

If that makes no difference then clearing the cache and powercycling your console is next.


You can do this easily enough by following the steps below:

  1. Press and hold the power button on the front of the Xbox until it turns off completely.
  2. Unplug the power cable from your console and then press and hold the power button on the Xbox a number of times to clear the cache.
  3. Plug your power cable back in and turn your Xbox back on.

Let me know how you get on.


Darko

Aliwhite2002's avatar
Aliwhite2002
7 years ago

Hi Darko, 

Ive tried multiple thing e.g.

> Restarting my console

> Uninstalling and re-installing the game

> Deleting the data of my Xbox then re-downloding it

> Also checked the internet 

non of of it has worked so far, I’ve just brought the battle pass so I’d like to get it fixed as soon as I can

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