Forum Discussion
EA_Illium
EA Staff (Retired)
5 years agoHello!
Wanted to reach out to get some further information about this to share with my team, I also wanted to confirm if you have been able to go through the steps above to see if it has made any change?
- Are you getting this issue when playing Apex through Origin or Through Steam ( or both)?
- When did this issue first start?
- Are you getting any error messages or just the infinite loading screen?
- If possible please attach a DxDiag report.
5 years ago
@EA_Illium bump. Apex loading screen is still stuck on Steam. no issues on Origins.
Note: Steam Apex on my desktop worked fine, but Steam Apex on my laptop is where I'm experiencing the issue.
Note: Steam Apex on my desktop worked fine, but Steam Apex on my laptop is where I'm experiencing the issue.
- EA_Illium5 years ago
EA Staff (Retired)
@NitefireOP Were you able to remove any USB you had connected and try again?- 5 years ago@EA_Illium Hello, thanks for the potential solution. I removed all usb devices and even disabled all usb devices on my computer. This solution does not work for me unfortunately ☹️
- 5 years ago
I’m curious though, is there a way to unlink my Steam from my Origins and try to relink again? Does anybody have any experience with this?
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