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Kinutsunne's avatar
3 years ago
Solved

Apex lost skin and the worst experience with technical service

I am very disappointed with you guys, you have been making me dizzy for a month. I have lost an apex legends for PC skin, I have contacted by mail, I have spoken for a month with many technicians ...
  • EA_Illium's avatar
    3 years ago

    Hi @Kinutsunne To confirm we are unable to assist with missing in-game items on the forums (investigating or restoring them), for a further look into a missing item claim you would need to speak with our support team. 

    • EA Help website - Live Support (Phone, Chat, Email) 
    • Twitter - Select the message icon to get assistance   

    If you have already done so and our team was unable to find or restore a missing skin, I would be happy to pass this along to our team to be aware of as a potential issue. To confirm did you purchase the skin on a PC account or on a console account and are looking for it on a PC?

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