Forum Discussion

LegoNate07's avatar
LegoNate07
2 years ago
Solved

apex says that my account is logged in on another device even when im not

I typically play Apex on a ps5 however my ps account is considered a childs account (me being 17). So i download pc apex and put in my card info to buy some apex credits. Now not only do i lose the $...
  • OmenKingos's avatar
    OmenKingos
    2 years ago

    Log in on the device you DONT want to play on right now (I know it sounds weird) and then return to main menu. Then load it on another device and it should work. Closing the application doesn’t fix it for some reason. You need to have both devices on and on the main menu. 

izoominzz's avatar
izoominzz
2 years ago

im having this problem now to, was playing on my ps5 and wanted to hop back to pc and now i cant log in on pc

  • texasagsman's avatar
    texasagsman
    2 years ago

    I am having this problem as well. Decided to play Apex on my PS5 for the night, and linked my PS5 account to my EA account. That all worked fine, but now on Steam when I try and launch the game on my PS5, it tells me that "this profile is already logged in on another device" and I'm stuck there on the game launch screen. My PS5 is completely shut down, it's off. So right now completely locked out of Apex on Steam.

    • texasagsman's avatar
      texasagsman
      2 years ago

      Update, it works now. About 15 minutes or so after shutting down my PS5. So maybe you have to give it enough time in between for it to recognize you're logged out of PSN.

    • tylerstarr96's avatar
      tylerstarr96
      2 years ago

      I can’t say if it will work for other platforms- but I was on my switch, closed the game, and couldn’t get into Apex on my PS5 for over 30 minutes. As a weird workaround I had my friend boot up apex and invite me on PlayStation, and I got in no problem. It bypasses the log in screen, takes me straight to the lobby. So if you have a buddy maybe they can help by sending you an invite on the platform you wanna play on. Unfortunately I am not willing to test out other methods in case i brick my account. Best of luck everyone. 

  • Idionick's avatar
    Idionick
    2 years ago

    Exact same here. I logged into my PS5 to check out cross progression, cant get back on PC.

    Edit: Also took about 15 minutes but I am back on PC again.

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