Forum Discussion

somecomedy's avatar
somecomedy
4 years ago
Solved

Apex update download stuck at 60%

The download gets stuck at 60% every time, doesn't download any further any solutions?
  • Asmodeus566's avatar
    Asmodeus566
    4 years ago

    @somecomedy @GE_AmbivalenT @EA_Kent 

    I had this problem last night with my download. I got stuck at about 90% patching files and the DL would go no further. It happened 3 times. I am also an Origin user.

    My solution was to de-install Apex and then Re-install it. it took some time but the game fully installed and I was able to play with no problems.

    You might want try this route if nothing else seems to help.

    Best of luck.

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
4 years ago

Hi @GE_AmbivalenT, 


Thanks for the info!

If you haven't already, can you try clearing your Origin cache to see if that helps? I've seen some cases where that can fix issues like this. 

For more info on how to clear it check out the EA Help website. Let me know how that goes once you've had the chance to give it a shot. Thanks again. 

Asmodeus566's avatar
Asmodeus566
Hero+
4 years ago

@somecomedy @GE_AmbivalenT @EA_Kent 

I had this problem last night with my download. I got stuck at about 90% patching files and the DL would go no further. It happened 3 times. I am also an Origin user.

My solution was to de-install Apex and then Re-install it. it took some time but the game fully installed and I was able to play with no problems.

You might want try this route if nothing else seems to help.

Best of luck.

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @Asmodeus566 

    Thanks for sharing! Glad to hear you were able to get it working. 👍

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