Forum Discussion

5 years ago

Apex won´t start, r5apex.exe problem

Hello, sadly 3 days ago my power Supply broke and took down my SSD, so i had to set windows up new. After i did everything, i continued with origin and apex. I already had at the beginning major i...

Finnnya

5 years ago

Hey,

so i uninstalled all versions of visual c++, downloaded the 2 files that you linked me to and after installing i rebooted my PC and repaired Apex.

Sadly it reacted like before, the blue bar loaded and nothing, no error, just the origin page with apex in front.

Then i uninstalled both, Apex and origin, during installing origin, i had no errors, that's a good progress, but i still cant run Apex (with no error).

I added my dxdiag log file.

I also downloaded origin and apex on my laptop with win 10 home, i did nothing on the visual c++ things, and its running with no issues... how can a computer with freshly installed windows 10 pro, have this problems? Im a lil sad 😞

DxDiag.txt112 KB

Sick1Click

5 years ago

Finnnya
5 years ago
Ya i know this video already, did that multiple times ☹️
- Sick1Click
  5 years ago
  @Finnnya
  Look at this post -> https://dotesports.com/apex-legends/news/pc-players-report-issue-with-antivirus-software-detecting-malware-in-apex-legends-files
  A user said: "“My avast removed the r5apex.exe and the game wasn’t launching”, maybe this is your problem as well.
  When exactly the game crashes with the r5apex.exe error?
  But maybe there is a bigger problem with your ssd right now.
  You can try this ->
  Ways To Repair Bad Sectors
  To repair the bad sectors using the inbuilt tools might be the most effective way to deal with bad sectors on hard drives.
  Method #1 To Fix Bad Sectors on Windows 10/8:
  Click on the This PC option and right-click on the drive that you suspect is affected.
  Now select Properties.
  Now click on the Tools tab and select the Check button.
  - Finnnya
    5 years ago
    Hey guys,
    its fixed now...
    I did what he said in this video:
    https://www.youtube.com/watch?v=VJcw_M5NJsY
    and i also un-installed all of my visual c++, removed origin and apex, rebooted my computer, then installed origin and apex.
    Apex is running now and it installed the needed visual c++... i didnt load anything for it.
    I dont know what of this two solutions worked, but its working now for me 🙂
    Im so glad :D
    Thank a lot for that support and help, i hope maybe someone can profit too from this thread.