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Naturalstateguy's avatar
Naturalstateguy
5 years ago
Solved

Apex won’t launch game on Xbox

I’m honestly not sure if this is on Xbox’s side strictly or if somethings going on with Apex itself. For the last week and a half, when I go to play Apex,I will click on the icon, the Xbox will say t...
  • Naturalstateguy's avatar
    Naturalstateguy
    5 years ago

    Well I tried uninstalling and reinstalling the game again overnight last night as well as hard resetting for a second time, and it finally started working again. I also just got a text from Xbox saying that their games and gaming status servers were up and running again that may have had a hand in it.

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
5 years ago

Hey @Naturalstateguy, 

Do you have Apex Legends installed on an external storage drive, or is it saved to the drive that's built into your Xbox? 

/Kent

  • Naturalstateguy's avatar
    Naturalstateguy
    5 years ago

    It was originally on the Xbox’s storage drive, before getting moved to an external one that has been working fine up until this point. We have not gotten any new big games within the last few weeks, and as far as I know if there’s been no major shifts in that storage so there should still be plenty of space left.

    • EA_Kent's avatar
      EA_Kent
      Icon for Community Manager rankCommunity Manager
      5 years ago

      @Naturalstateguy 


      Would it be possible to try moving it back to the internal drive to test and see if you're able to launch it from there? 

      /Kent

      • Naturalstateguy's avatar
        Naturalstateguy
        5 years ago

        Well I tried uninstalling and reinstalling the game again overnight last night as well as hard resetting for a second time, and it finally started working again. I also just got a text from Xbox saying that their games and gaming status servers were up and running again that may have had a hand in it.

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