[April 2nd] Lost account progress

Hey everyone,

At this point the reports we're seeing are related to unlinking an account which causes progress to be lost, not due to the situation back on April 2nd.

Keep in mind progress is stored on the EA account level, not on individual platforms like PlayStation, Xbox, Steam, etc. This means if you link your platform to a different EA account, you'll lose access to that progress.

You will need to re-link your platform to its original EA account to try restoring any missing progress. If you've already re-linked the original accounts and the progress has not returned, it would be lost permanently and unfortunately cannot be recovered.

Locking this thread here as the issues related to April 2nd have been addressed, thanks!