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xEZHELx's avatar
xEZHELx
Seasoned Newcomer
4 months ago

Error code : 10901

Hello, my account was banned with this error code and I can't get a response to my tickets. When I reviewed the rules again, I realized that I didn't make any mistakes. Can you please help? I couldn't find any text about this error code

3 Replies

  • Hi, do you got it resolved? Same thing happened to me today. After over 1000 hours of BF2042 with a normal K/D my account was banned. All i see is EA has a bad policy with forwarding cases from other platforms than the one with the ban. 1. They not answering 2. The whole system looks like automated without response or a direct answer why 3. Instead they sending a automated email with a lot of could be reasons for the ban (and never cheated in my life on a online game). 4. Every good online company will forward requests from other platforms/social media to the responsible department but it looks EA has never made guidelines/policies for this and does not care about the customers means the Moderation Policy Managers and the connected departments suck. 

  • voidglimpse's avatar
    voidglimpse
    Rising Newcomer
    2 months ago

    have they sorted this out? I have given as much evidence as possible, how I play through my streaming clips etc, still disappointing, they banned players with KD below 1 without any reason smh

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