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Hey there, 

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Hi, do you got it resolved? Same thing happened to me today. After over 1000 hours of BF2042 with a normal K/D my account was banned. All i see is EA has a bad policy with forwarding cases from other platforms than the one with the ban. 1. They not answering 2. The whole system looks like automated without response or a direct answer why 3. Instead they sending a automated email with a lot of could be reasons for the ban (and never cheated in my life on a online game). 4. Every good online company will forward requests from other platforms/social media to the responsible department but it looks EA has never made guidelines/policies for this and does not care about the customers means the Moderation Policy Managers and the connected departments suck. 

have they sorted this out? I have given as much evidence as possible, how I play through my streaming clips etc, still disappointing, they banned players with KD below 1 without any reason smh

got the same ban on battlefront 2 just after buying it on steam i asked support about it they said nt i havent even played onlin yet it just makes me mad

JB0MB911​ If you believe your account has been incorrectly banned, please send a dispute to the Terms of Service team: Get information about EA Account locks, bans, and suspensions