Forum Discussion
I've been having this frustrating issue for 3 weeks now. It renders the game nearly unplayable, the player not able to effectively operate in their surroundings when most of the auditory feedback is muted and delayed. Essentially, during almost every gunfight, my audio cuts out with small sound bits indiscriminately being emitted. Whether I win the fight or not due to this hindrance, the audio eventually catches up minutes later in one loud jumble of mess. This issue has cost me many kills, fights, and wins, and is incredibly infuriating when you're trying to enjoy the thrill of a hectic situation.
I've tried reinstalling my Realtek HD Audio Drivers, reinstalling Origins and Apex Legends, repairing the game, moving my USB headset into different ports, and constantly tweaking game, sound, and Windows settings to no avail. The developer team has time to add a completely useless weapon, but can't look into this huge problem?
- 7 years ago
Same problem here. Unplayable. Dont get it every game tho. I've noticed that everytime i get this bug the Sennheiser Audio settings has popped up?
Sennheiser PC373D
- EA_David7 years ago
Community Admin
@DaNi8331 That's very interesting. Do you have specific Sennheiser software installed? If so, can you try disabling/uninstalling it and test to see if that has any effect on the issue?
- 7 years ago
Hi. Yes i have a specific software from Sennheiser. I Will try to disable it and see it gets better.
- 7 years ago
Ive had it since the game came out, it really is agrobating. There is so soloution to it yet. Tbh i don't even know if ea/apex has noticed it yet because they are not doing a * about it.
Ive done the same as you. Nothing has worked yet.
- 7 years ago
After doing some digging, I've discovered a solution that may help people with the same situational problem I was having. This fix is mainly concerned with the game's volume, whereas being below 100% in the in-game audio settings apparently causes unwarranted problems. Before, I had my volume setting at 40% and experienced the audio bug quite frequently along with some distortion issues and extended periods of sound delay. Now that I set the volume to 100% and instead tweaked the volume through the Windows volume control slider, the issue is much less frequent and I can now hear things normally most of the time. There are still times where the sound delays, but with this small configuration it has become a rarity.
Another potential fix, for NVidia Users with ShadowPlay, is to in fact turn off ShadowPlay. I personally haven't tried this myself with having found a solution that works for me. But if the aforementioned fix does not work, then it's worth a shot.
Something this game-breaking should not be included with the in-game sound settings. Perhaps the Apex team and their future updates will add some more polish to the game and make it better. Here's hoping.
- EA_David7 years ago
Community Admin
Thank you for the details @sutibn. I'd definitely be interested in the sound settings of those still encountering this.
- 7 years ago
Im having the same audio lag but on Xbox, what do my sound settings have to do with Apex being bugged? FIX!
- 7 years agoI just want to reply to this to say that this bug has been affecting me since launch making the game unplayable. I tried ever fix under the sun however turning of geforce experience fixed it. It was either this or the audio setting in apex called "sound in background" I set to ON. Im not sure which of these fixed it but thank you so much
- 7 years ago
Nevermind. The problem came back and it's more common than ever. This is downright infuriating to deal with and makes the game absolutely unplayable. I cannot hear jack *, and the little sound bits that do squeeze out of this abomination of game audio are either delayed by minutes or smeared into a creepy, distorted mess. I was expecting more out of this balance update, like a bug fix to this oddly specific issue. I'm disappointed. It's annoying when I'm at a huge disadvantage in a game where I previously found a lot of fun to play with friends.
- 5 years ago
Yeah now Im experiencing this and tried all the * fix issues and non of them are working omg respawn can u tell us what to do
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