Ban overturned, but when trying to play the game it says that I am still banned

Thank you @TheRedLion93  for your positive attitude.

Currently, we are dealing with a kinda similar situation with @LootGoob regarding an issue on the "Infraction History" page.

The APEX_LEGENDS Ban Status is marked as "Overturned," but there seems to be an error or some other reason preventing access to play online.

And scripted bot messages on emails about the cases were declined even though the account was already unbanned, as indicated in Infraction History.

I've been playing since the early seasons and have participated in almost all events. A significant amount of limited cosmetics and badges that can no longer be obtained has been accumulated. This is important. Battle passes and skins were purchased, and a lot of time, money, and effort were invested into the game. The goal is not to lose an account that, according to the information on the EA profile, is unbanned.

I've reached out on Twitter, and if there are any updates, the information will be shared here. It might be useful for other players in the future.