Forum Discussion
@LootGoob
Can you describe what the ban is for?
And what did live chat support say?
@TheRedLion93I can't there is no explanation just a brand new ban. I am currently waiting for the email which might take a day because it took a while last time. Live support after I explained the situation I made this post about just said that there is a ban on my account and he is going to elevate my case to the concern team. At first I thought he was talking about the one that got overturned so after I ended the chat with live support I went and refreshed my ban history to find that brand new ban. I have no clue why there is a brand new ban I haven't even been able to play the game. This is frustrating, feels like they're playing with my emotions
- 2 years ago
@LootGoob
Well, I’m sorry to hear that you’re going through this “goose chase” with your ban and can’t get a straight answer. Must be frustrating!
I would discuss this with EA about this new ban you received.
My theory is that this entire time you’ve been wondering why you’ve been banned, I believe that it’s because of this new one you received hence why you are still banned and can’t play Apex Legends.- 2 years ago@TheRedLion93 I haven't even tried logging into my account since I saw my ban was overturned. Where this new ban is coming from I have no clue at all, I haven't played on my account in about 2 months from when the first ban was issued. I'm not even going to try to dispute it yet until I get a reply about the case that the live chat rep elevated. I don't want to waste my 3 attempts on this new ban. I'm really baffled as to what this new ban is for when I've legitimately done nothing
- 2 years ago
@LootGoob
I understand that you want an explanation and hope that a Community Manager and/or EA Support will come into light about your situation.
I do however, apologize that I haven’t been much help in assisting your ban issue and obviously don’t have access to this kind of information. Same goes for everyone who posted with the same issue.
I hope that you find the answers you’re looking for and just know that they wouldn’t ban you for no reason. There’s a reason for everything.
Let me know if you have anymore questions. I’ll be here to assist you in any way I can.
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