Hey everyone,
Thanks again for the patience while this was under investigation.
This should now be resolved, but you may need to restart your game to see the correct content if that's not already showing up.
So I just opened the game and firstly, I got a prompt to buy the battle pass, which I already own? It also came up with a message I've reached level 111 on the battle pass. The skins from it are still available to me, but the premium section of the battle pass is "locked" for some reason. Also, I have access to skins that I know for sure I don't have (I don't think they have been released at all), however I can't equip them, I can only look at them. Multiple heirlooms in the store are not correctly displayed (Pathfinder's gloves have Octane's banner etc) and on top of all this, my heirlooms are "locked" (still equipped but locked) and I have the Cobalt Katar showing as unlocked (which I don't have) instead of the heirlooms I do have. How is it possible that we have to deal with * up updates 2 weeks in a row?
Community Manager
