Forum Discussion

1 year ago

Solved

Battle Pass progress reset/lost, missing or new items

I leveled my battle pass to 110 and unlocked both R99's. I even used them in a few games 2 weeks ago. Why is my battle pass RESET to 85??? [CM - Edited title for clarity]

EA_Mako
1 year ago
Hey everyone,

Thanks again for the patience while this was under investigation.

This should now be resolved, but you may need to restart your game to see the correct content if that's not already showing up.

EA_Mako

Community Manager

1 year ago

Under investigation. Accepting as solution for visibility purposes only.

Hey folks,

We are aware some Battle Passes appear to be reset or have missing progress. We're also looking into some reports of other content appearing that wasn't previously owned.

We'll share more information once we have any updates on the situation, thanks for hanging in there in the meantime!

Shinobimaru289

1 year ago

My account name is Shinobimaru, I utilize Steam to play apex and my Premium pass was removed. I want either the payment refunded or the pass reinstated.