Forum Discussion
Hi @Pixoulz.
I know that dealing with crashes definitely gets frustrating. Can you try something for me when you have the chance? If you have a lot of people on your friends list can you try removing some of them? I've heard from some others who have said that clearing off some of the people on the friends list has helped with crashes.
Let me know how it goes when you can.
/Kent
No this continues to happen. It has happened twice more , now 5 times all together. Even your website servers have been down... @EA_Kent
- EA_Kent6 years ago
Community Manager
That's a different issue. We were dealing with an outage across all our games and sites, but that should be resolved now. The crashes you're seeing are most likely being caused by something else.
There are some other troubleshooting steps we can try that may help with this. When you've got a chance please run through the basic connectivity troubleshooting steps over at the EA Help website. If it keeps crashing after that check out the PS4-specific steps as well.
Let me know how it goes when you can.
/Kent
- 6 years ago
This has just happened to me as well. I expect that you guys either fix this or refund everyone’s points due to penalties. It’s not an optimal fix but this is unfair to those of us grinding your game and this is a prevalent issue spanning back to earlier competitive seasons. Fix it, refund points, and or drop your abandon penalty because more people who actually stay in game suffer than those who don’t. That’s nonsense