Forum Discussion

MickVolume's avatar
4 years ago
Solved

Blue Screen on Launch

Hello

After the recent patch, every time I attempt to launch apex from Steam, my PC crashes almost immediately with a blue screen once the anti-cheat loads.

I've received the following errors with the blue screen so far.

SYSTEM_SERVICE_EXCEPTION

KERNEL_MODE_HEAP_CORRUPTION

KMODE_EXCEPTION_NOT_HANDLED


All of these errors suggest some kind of driver problem or an issue with a Kernel Mode Program (the anti cheat)

Things I have already tried:

Updating all drivers

Updating windows 10

verifying integrity of the game files

running the easy-anti cheat repair in the Apex folder

I don't really want to have to roll back my drivers or PC to a few days ago, since it was all fine until I updated Apex.

Has anyone else had this issue? Can you help?

Thanks

EDIT: I have been able to fix this by: 

going into game properties, deleting the launch options, then launching the game. after closing, I re-added my launch options (fps cap) and somehow that fixed it. The game now launches.

  • @MickVolume 

    Reposting so a solution can be marked: 

    "EDIT: I have been able to fix this by: 

    going into game properties, deleting the launch options, then launching the game. after closing, I re-added my launch options (fps cap) and somehow that fixed it. The game now launches."

15 Replies

  • rf6780's avatar
    rf6780
    Seasoned Novice
    4 years ago
    @Ahsoka_Tano_6969 I started having this problem today, 3 different BSOD errors pretty much when the game is starting
  • I was having the BSOD right after I installed MTGA Assisant, overwolf.

    What I did to repair was

    1) Reinstall apex

    2) Go over apexDirectory/EasyAntiCheat/  Open the Easy ant cheat launcher

    3) Click remove from apex, 
    4) Install , finish

    I also updated my drivers and unsintalled overwolf

  • For me it was a Torrent app running that caused blue screen at launching. I guess those big app can't run in the background if you wanna play 

  • Asmodeus566's avatar
    Asmodeus566
    Hero+
    2 years ago

    @gotwe_reZimbabwe 

    Hey Everyone,

    As this thread is a bit old at this point, we are going to lock this down so that we can prevent any necro-posting.

    If you run into any further issues please create a new thread so that we can begin tracking accordingly!

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