Forum Discussion

7 years ago

Bought Apex coins but recieved nothing

I spent 9.99 on Apex coins and didn't receive the coins. I then bought another 9.99 worth of coins to try and give them the benefit of the doubt, but to no avail. I checked my bank account and saw I ...

EA_Blueberry

Community Manager

7 years ago

Hi, @AphyrryhpA

Try restarting your console which can help push transactions through. I'd also double-check the Xbox Status page to see if they're experiencing any content delivery disruptions as well as confirm your transaction fully went through via your purchase history.

Still not showing up? Don't worry, just hit up one of our EA Advisors so they can pull up your account and get those coins added to your account.

Click here to speak with an EA Advisor