Forum Discussion

4 years ago

Solved

Bought new PC, got system crash and reboot

New PC reboots while playing Apex Legends Hi, I'm trying to solve this issue, playing Apex Legends causes my computer to reboot. I thought I had fixed it by limiting FPS to 120, which helped a bit a...

EzyHawk
4 years ago
@BronzePl4ys Could you verify what settings you run the game in, fps, resolution, graphics etc?

Did you install all drivers correctly on your newly reinstall?
the EVENT ID 41 Source: Kernel-Power is is often caused by underpowered or a failing psu.
Could you tell me what hardware you run and what psu you have?

Have you tried to co to your Power Options > Edit plan settings > Change advanced power settings > set "turn off hard disk after" to never and "sleep after" to 0?

Verify that all your drivers are up-to-date and that your OS don't have any updates.
old drivers, faulty ram, cpu, gpu etc may cause this issue too.

BronzePl4ys

4 years ago

@ClapMyAssExodus Well this is so bad, game keeps rebooting my system randomly while playing it. I have played a lot of other games and 0 issues. It's only apex, anyone here can give me a hand?

EzyHawk

Hero

4 years ago

@BronzePl4ys Could you verify what settings you run the game in, fps, resolution, graphics etc?

Did you install all drivers correctly on your newly reinstall?
the EVENT ID 41 Source: Kernel-Power is is often caused by underpowered or a failing psu.
Could you tell me what hardware you run and what psu you have?

Have you tried to co to your Power Options > Edit plan settings > Change advanced power settings > set "turn off hard disk after" to never and "sleep after" to 0?

Verify that all your drivers are up-to-date and that your OS don't have any updates.
old drivers, faulty ram, cpu, gpu etc may cause this issue too.