Can not get the Twitch drops correctly

Hi there!

There's a problem troubled me for a long time. I can't get the drops from Twitch correctly since about 2023. I'm sure the Twitch account was linked with the EA account which i use now correctly. I lost lots of drops for apex include skins ,medals and so on. Of course, I watched the ALGS since last day, I want to get the drops, but i still can not get them in game.

Could you please help me get the drops which i should get but not in recent years? If the request was so hard, help me get back the drops about ALGS in yesterday and today is all right.

Thanks, wish you have a nice day.