Missing Content
Hello, recently I redownloaded Apex on steam to play with friends, but all of the skins, legends, currency, and I mean everything is gone. I used to play on Xbox and now I lost $127 worth of items. I have already reached out to EA but was left with an AI chat bot, and a customer service person who said they would contact me but never did and closed my case. I had all but 5 of the newest legends unlocked. and all of the currency listed below. I know getting all of my items back my be hard but I would at least like my currency back so I can roll for all of it again. my Xbox user name is CaptainBifel708 and my steam name is CaptainBifel. EA please contact my at so cause this problem has every much ruined my more recent time playing Apex Legends.18Views0likes0CommentsHeirloom Shards,
Hello, I got heirloom shards from the 7th anniversary event, i went away from my PC for a little while and i came back to them missing and an heirloom I didn't want, my cousin who also plays the game decided to buy an heirloom that I didn't want, I didn't think it was much of a big deal. Until now, i was wondering if there was anyway to get them and the heirloom refunded? ThanksSolvedTook everything
You guys combined mine and my brothers apex account that I had at least 3-4 years on( I had it since launch )and when I uncombined it you took all of my gun skins which included exotics before the exotic shards came out, legends and everything else away from me. Now I am level 1 agin and have nothing is there anyway to get my stuff back but leave my brothers stuff because you guys combined our accounts together without permission.Battle pass- Dark Sinister
I purchased the breach battle pass split 2. And I’m up to level 15 the catalyst dark sinister skin has been attained, but does not show an inventory and if I equipped it from the battle pass. It says it’s equipped, but the skin never shows up and it’s not the inventory.7Views0likes0Comments100 Premium Wishlist Packs Disappeared After Server Error (Upgraded with Shards)
Hello, On February 22, 2026, I purchased Apex Coins via Steam: - One purchase for 2,150 Apex Coins (€19.99) - One purchase for 6,700 Apex Coins (€59.99) Total: 8,850 Apex Coins (€80) balance: 1550 Apex Coins I used these coins to buy/upgrade 100 Apex Packs to premium wishlist items (using shards / red pieces) I also had 5 free packs. While opening the packs → server error message → game restart → all 100 premium wishlist packs DISAPPEARED (no rewards or items received). Now: only 550 AC left + my 5 free packs remaining. Contacted EA support 3 times they said "wait", or we cant do anything but nothing after more than 24 hours. Proofs attached - Current in-game screen showing 550 AC and limited packs. -: Steam receipts - : Steam purchase history overview. This is a known bug right now (similar reports: https://forums.ea.com/discussions/apex-legends-technical-issues-en/50-packs-gone-due-to-server-error/13187202 https://forums.ea.com/discussions/apex-legends-technical-issues-en/lost-98-apex-packs/13187306 https://forums.ea.com/idea/apex-legends-bug-reports-en/server-error-after-upgrading-apex-pack-with-legend-tokens-%E2%80%93-pack-disappeared/13202024 https://forums.ea.com/idea/apex-legends-bug-reports-en/lost-127-packs-after-upgrading-and-no-new-packs-remained/13192309 ). Can you please restore my 100 premium wishlist packs? Platform: PC Steam Thank you!270Views2likes9CommentsThe flashing lights on the model are hurting my eyes. Please help
I have no idea how this happened I’ve tried fixing it by clicking the "Fix File” button on Steam, uninstalling and reinstalling the game, switching platforms from Steam to EA, and updating my graphics card. I’m out of idea please help me. I'm using AMD ryzen 7 7700 B650 PG Lightning DDR5 6400 Intel Arc B580 GraphicsFalse banned and can’t remove ranked point deduction ban after unban.
I was falsely banned for cheating on nintendo switch 2 I did appeal it and have an investigation on my account in which I was unbanned, but now I have a ranked point deduction penalty that came along with the cheating ban and wasn’t removed correctly after unban, it says I was masters on split 1 when I ended top 40 I appealed at ea for this in which I was given an ai reply saying that the ranked point deduction ban was correctly placed due to cheating, the ai clearly didn’t look at the fact that I was unbanned, because the original ban was false, someone at ea please help, thank you!37Views0likes0Comments