Lost old xbox progression
So a few years back when apex legends announced the cross progression. I thought all i had to was unlink my xbox account from the ea account it was connected to. I unlinked my xbox account to my steam account. Few days later a prompt still popped up with the cross progression thing. I accepted it and never got my old xbox stuff that i had on apex. I checked a few years later on my xbox because i started getting back into apex. All that was on my xbox account was my current steam account progression and none of my old xbox stuff was there. I wondering today if there any way i can get that old xbox stuff back has i spent 100s of dollars back then. I would also like to put that old xbox stuff on my steam account as i currently play on pc. I am able to provide proof of purchases of the apex coins i bought in 2019 and some old screenshots needed. I would like to resolve this has it is very annoying to lose all that old xbox stuff i once had.
Missing Season 8,9 and 10 battlepass badges
These badges have dissapeared from my account. I own the reactives for season 9 which proves I have played during that season and own battlepass items from 9 and 10. EA support is now claiming I havent played during those seasons which is insane. Give people back what theyve paid for
Lost RP Predator tier from a 14 day suspension
Hi I got suspended for 14 days for harassment I didn’t not commit, to which I disputed multiple times, EA live chat or EA email couldn’t prove of this offence but ignored my dispute and gave no details Any how, after waiting the 14 days today, I logged back into my account to continue the rank grind, to which I had achieved my first time hitting Predator rank, and I have lost over 7,000 RP from 23,606 to now 16,451 This suspension should not have impacted my RP what so ever i would really appreciate if someone from EA can help me & restore my RP I have worked so hard for
Comeback pass disappeared
I was near finishing my comeback pass with only 2 half-done challanges remaining, but it disappeared after a round of Battle Royale. I started to play again and received my comeback pass on 21st March 2025, so I believe I should still have plenty of time to finish it. I tried clearing my cache by the recommendation of someone from EA live support but it didn’t work.EA account was reset back to level 1 randomly
Hello, I launched Apex Legends and was prompted to select a local save or a more recent cloud save. I chose one and all of my content and progress is gone. All badges, stats, legend unlocks have vanished -- my account is now level 1 again with nothing on it. I have tried multiple logins/logouts, uninstall/reinstalls, etc., and no change. EA_Mako EA_cuervo I have seen both of you help others with this issue, PLEASE HELP
