Forum Discussion
EA_Cade
The Sims Team
6 years ago@jmhuber16 Looks good.
Since you have already tried the most common steps I recommend these more advanced http://bit.ly/21BYx1C steps to see if they resolve the issue.
6 years ago
i have tried everything and went back and tried to join another match. It said that more people are in the queue but i still didn't join a match.
- EA_Cade6 years ago
The Sims Team
@jmhuber16 That's really odd. Are the privacy settings set to Adult Default on this account?
- 6 years ago
Yes.
- EA_Cade6 years ago
The Sims Team
@jmhuber16 Okay, please reach out to an advisor at http://bit.ly/EA_Contact_Us so we can get this looked at and potentially try to recreate this on our side.