Forum Discussion

Luci_FerZoL's avatar
6 years ago
Solved

Can't load the game model as fast as normally

I cant load the in-game model so fast at apex legends.I can load the model about in 5s but now need wait about 1-2mins.I will see the legends stand in the lobby normally but now the legends disappear.Need wait a long times to load.Every time first game of apex legends need to wait so long and sometimes I cant choose legends because the loading.I enter the training room the legends hand and the pistol all invisible like the photo.I checked my nvidia driver and intel driver both the newest version also I pressed the fix button of apex legends but it doesn't work.

  • EA_Kent's avatar
    EA_Kent
    6 years ago

    @Luci_FerZoL 

    That's weird! I'm not sure why that would make a difference, but I'm glad to hear it helped. Thanks for letting us know! 👍

    /Kent

18 Replies

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @Luci_FerZoL 

    The Code:Net error is more connection-related. Let's try some other troubleshooting to see if that helps at all. 

    A good place to start would be with the basic connectivity troubleshooting steps over at the EA Help website. If it keeps happening after that, I'd recommend checking out the PC-specific steps as well. 

    Let me know if you're still getting the same error message after that. Thanks!

    /Kent

  • @EA_Kent Just randomly have this problem, I restart the game turn normal but the model still can't load completely before enter the game.Also,the first game of the game start have serious fps drop , i think the reason is still loading the model.I used -preload in my advanced launch option but it doesn't work.

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @Luci_FerZoL 

    Sorry about the delayed reply! Thank you for following up on this. 

    From what you're describing it sounds like there's a bottleneck happening somewhere that isn't allowing the game to load assets as quickly as it should. Do you have the game installed on the same storage device as your operating system, or is it installed on a different drive? 

    If it's on a different drive would it be possible to try moving it so that it's installed on the same drive? 

    /Kent

  • @EA_Kent I installed the game in my D: driver,My another drive no enough space to install , so I try to remove some games on the same drive,Is it work?

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @Luci_FerZoL 

    Is that something you could try to see if it helps? If so, let me know what happens once you've had a chance to test it. 

    /Kent

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @Luci_FerZoL 

    That's weird! I'm not sure why that would make a difference, but I'm glad to hear it helped. Thanks for letting us know! 👍

    /Kent