Forum Discussion

sgini's avatar
sgini
2 years ago
Solved

Can't login on ps4

I just downloaded the game, opened it and when the game is booting up, when it has to log into my EA account, there appears a white screen followed by a reestablish your password screen. I have reest...
  • EA_QueenBee's avatar
    EA_QueenBee
    2 years ago

    @sgini,

    I recommend that you reach out to our live support team about this. They can take a look at how they can either get you back into your account, or else they can take a look at how they can help you link that PlayStation to your active EA account. You can reach out to them via the steps here.

sgini's avatar
sgini
2 years ago
@EA_QueenBee
You were right, it appears that it is linked to a disabled EA account. How can I change that?
Sorry I repeated, I am not experienced with the forum.
EA_QueenBee's avatar
EA_QueenBee
Icon for Community Manager rankCommunity Manager
2 years ago

@sgini,

I recommend that you reach out to our live support team about this. They can take a look at how they can either get you back into your account, or else they can take a look at how they can help you link that PlayStation to your active EA account. You can reach out to them via the steps here.

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