Forum Discussion

Re: 1 players in queue

My friend got ban uplifted because he was falsely banned and now he cant queue into a game anymore can anyone help with this

8 Replies

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    3 days ago

    Hey shabalauk1​,

    We are not able to make any direct changes to accounts on the forums, but if your friend's still running into this issue we can certainly pass it along to be checked into.

     Feel free to send your friend a link to the thread so they can post from the account that was affected and we'll be happy to pass it along, thanks!

  • OkcThunder1992's avatar
    OkcThunder1992
    Rising Rookie
    3 days ago

    Hey EA_Mako I am currently having the same problem can you please help me out with this? My user name is OkcThunder1992

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    3 days ago

    Hey OkcThunder1992​,

    Your name was passed along, but I'm afraid we don't have any updates as to an ETA currently, sorry.

    If we do hear anything specific we'll be sure to let folks know, thanks for hanging in there in the meantime. 

  • Not2ndAcc's avatar
    Not2ndAcc
    Seasoned Newcomer
    3 days ago

    Hello EA_Mako, i am the said friend of Shabala's, can you try help, my ea account name is Not2ndAcc

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Thanks Not2ndAcc​, we'll pass your account name along to be checked into. This can take some time to review so I'm afraid we don't have a specific ETA available, but if we have any other info to share we'll let you know as soon as possible. Thanks! 

  • Massaro1993's avatar
    Massaro1993
    New Novice
    2 days ago

    I'm also having this same issue, Ive been waiting for a fix or an response for over 3 weeks and nothing! Please help.