Forum Discussion

Nuk455x

1 year ago

Cant Purchase Coins

I can't purchase the apex coins in shop and not letting me through the transaction.

EA_cuervo

Community Manager

1 year ago

Hey there, could you please provide some further information so we can assist with that?

Which platform are you playing on? If you can also provide a screenshot of what you see when trying to complete the transaction that will be helpful. Please make sure to not display any personal information in the screenshot when posting.

Thanks

Nuk455x

1 year ago

Pictures.

EA_cuervo
Community Manager
1 year ago
@Nuk455x Thanks for sharing the pictures. Just to confirm, did you complete the steps above to sign out and close Steam on the Task Manager?
- Nuk455x
  1 year ago
  Yes, I did everything step by step and I just tried to purchase it now and it still not working.
  - EA_cuervo
    Community Manager
    1 year ago
    @Nuk455x Thank you for the information, I've reported that to our team.