Forum Discussion

1 year ago

Solved

Can't

So im trying to sign into a different old higher level account with skins and stuff on apex, accidentally didn't sign into it on steam and made a new ea account idk why, i want to sign out of that st...

EA_Mako
1 year ago
Hey @queenfart1111,

If you're unable to unlink an account from your end, you can try contacting support directly so they can help get the correct account(s) linked. Depending on the account status they may need to change this on their end.

Do keep in mind that progress is stored on the EA account level, not on individual platforms like PlayStation, Xbox, Steam, etc. This means if you link your platform to a different EA account, you'll lose access to that progress.

In this case it sounds like the EA account that has your Steam profile linked doesn't have much you'd be missing, just be aware none of that content would come over to your main EA account when re-linking Steam.

queenfart1111

1 year ago

for clarification i forgot to mention, there are two separate ea accounts, account A is the account i made for steam, level 30 on apex with nothing cool at all and i cant unlink it, and account B, one i made originally linked to my xbox account, level 300-400 and something on apex with cool old skins and stuff. cannot unlink account A or sign out of account A to sign into account B

EA_Mako
Community Manager
1 year ago
Hey @queenfart1111,

If you're unable to unlink an account from your end, you can try contacting support directly so they can help get the correct account(s) linked. Depending on the account status they may need to change this on their end.

Do keep in mind that progress is stored on the EA account level, not on individual platforms like PlayStation, Xbox, Steam, etc. This means if you link your platform to a different EA account, you'll lose access to that progress.

In this case it sounds like the EA account that has your Steam profile linked doesn't have much you'd be missing, just be aware none of that content would come over to your main EA account when re-linking Steam.