Forum Discussion

melty-kitchen's avatar
melty-kitchen
5 years ago

Clubs requests not working

When I request clubs then go back to lobby or anything out of the club menu, it tells me "Your request to join a club has either timed out or been declined." I've switched to different servers to see...
EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
5 years ago

Hey @melty-kitchen, 

Are you still getting the same issue when you're trying to join a club? I've seen some intermittent issues with joining clubs, but it seems to come and go. It may just be due to increased traffic at the moment with the start of the new season. 

/Kent

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hey @melty-kitchen, 

    Apologies for the late reply on this. 

    Can we try out some troubleshooting steps to see if we can help out with the Club issues you've been seeing? I'd like to start off with some connectivity steps to see if that helps with the issue. A good place to start off would be with the basic connectivity steps over at the EA Help website. If you're still having some trouble afterward check out the PS4-specific steps as well. 

    Let me know how this goes once you've had the chance to give it a shot. Thank you!

    /Kent

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