Forum Discussion

EA_David's avatar
EA_David
Icon for Community Admin rankCommunity Admin
6 years ago

Code: Leaf

Hi all, we made some recent changes to our error codes depending on the circumstances that lead up to that error.  CODE: LEAF/NET First some context as to what these errors mean: code:l...
EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
6 years ago

Hey all,

We know this is frustrating and I've experienced the code errors myself going into the Legend selection screen while playing last night. The team is still actively perusing this and we're hoping to get some positive feedback on whether these steps below have any positive effect in reducing the amount of times it occurs or resolves it completely for you. We want to make sure you can jump into Kings Canyon without worrying about this in the back of your mind, so any feedback and/or workarounds you can provide are super helpful.


  1. Log into your router's admin panel and check to see if there's a firmware update (the instructions on how to login to your router's admin panel are usually labeled on the router itself)
  2. Try setting the DNS manually on your console to the Google one (8.8.8.8 and 8.8.4.4)
  3. Attempt these basic connection troubleshooting steps from our Help site
  4. Attempt port forwarding by adding port listings for Apex Legends via your router settings
  5. Enable bridge mode on your router
AsnShadowNinja's avatar
AsnShadowNinja
6 years ago
@EA_Blueberry Hey question would be, why should I have to change my port settings (not really sure how to do that,also there are 2 xboxs connected not just 1) for just apex to work when I have no issues with connectivity to other game lobbies while playing under the same network??
  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @AsnShadowNinja 

    Ideally we never would want you to go through these steps to perform that. Some routers might have specific ports closed off by manufacturer default or from an update. @The2xB2B just mentioned updating the firmware on the router fixed this (which I've also seen fix other connectivity issues). That is a simple thing to check, you just have to login to the router's admin panel (instructions are usually on the router itself) and go to the hardware update section to see if one is available.

    We've seen others fix connectivity issues when two consoles or PCs under the same network couldn't connect properly. A few quick network adjustments help some players out if you wanted to give them a look below.

    Console Thread

    PC Thread

    Let us know if you have any questions. Our Live-Support team is always on standby 24/7 if you need immediate 1:1 troubleshooting, however they could be limited on walking you through network adjustments which would best be handled by your ISP.

About Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.36,322 PostsLatest Activity: 2 days ago