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Oni_Wolf454's avatar
Oni_Wolf454
5 years ago

Code:Shoe Error Codes kick me out /Please HELP!!!!!!!!!!

My game has been Constantly for the past 6 weeks Giving me error codes and i haven't been able to play apex this whole time i have tried many different ways of contacting EA/Respawn and still have no...
EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
5 years ago

@Oni_Wolf454 


Thanks! I appreciate the additional details. 


Did you also have a chance to try setting a different DNS on your PS4 as well? I've seen cases in the past where changing the DNS can help with similar issues. You can update the DNS on your PS4 using the steps below: 

  1. Open the PS4 Settings and go to Network 
  2. Select Set Up Internet Connection 
  3. Choose Wi-Fi or LAN Cable depending on how your console is connected to the internet 
  4. Select Custom 
  5. Choose Automatic under IP Address Settings 
  6. Choose Do Not Specify under DHCP Host Name 
  7. Select Manual under DNS Settings 
  8. Enter 8.8.8.8 as the Primary DNS and 8.8.4.4 as the Secondary DNS. This is the public Google DNS, but if there's a different DNS you would rather use instead that's OK as well.  
  9. Select Next 
  10. Choose Automatic under MTU Settings 
  11. Select Do Not Use under Proxy Server 
  12. Select Test Internet Connection to confirm the changes and make sure you can connect. 

Let me know if you're still running into that same error message afterward. Thanks!

/Kent

Oni_Wolf454's avatar
Oni_Wolf454
5 years ago

i did those steps and tried to run a game but still lagged and got code shoe  error code 

  • Oni_Wolf454's avatar
    Oni_Wolf454
    5 years ago

    @EA_Kent  i have tried running the game 3times with the same outcome as before error code shoe.

    • Oni_Wolf454's avatar
      Oni_Wolf454
      5 years ago

      @EA_Kent  I have tried this fix once more this morning and it still doesn't help 

      • EA_Kent's avatar
        EA_Kent
        Icon for Community Manager rankCommunity Manager
        5 years ago

        @Oni_Wolf454 

        Thank you for giving that a try!

        I've also seen some cases where setting a Static IP on your PS4 can help. The Port Forward website has step-by-step instructions on how to set that. If you're able to give it a shot please let me know if it helps. 

        Thanks again,

        /Kent

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