Hey @Rectlyy,
In this case you'd still need to reach out to our Terms of Service team to have them take a look at this further.
If you haven't already done so, you can appeal through the steps over on this page to get started with that process.
Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number RTX 2060
Enter RAM memory size in GB 16
What is your gamertag/PSN ID/EA Account name? Hinfrem
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Can happen anywhere
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Just playing
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 2
When did this happen? (dd.mm.yy hh:mm) 7/10/2020
How often does the bug occur? Occasionally (10% - 49%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I get booted out of the game and given the error code snake
What should be happening instead? Letting me play the game
Steps: How can we find the bug ourselves? No clue
Heya.
I have seen some more error code snake topics come across, and the answer on the forum is the contact EA support. I did, and I just get a generic answer to check my connectivity, even tho error code snake is prescribed as a temp ban. EA even responded to my ticket with "Hi UNKNOWN", even though my ticket was made through my EA account. This makes me doubt they will even take it serious, so I was wondering what I could do, or where I should contact maybe, because this is just a half assed answer.
