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EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
7 years ago

Community Crashing Troubleshooting Guide

Hello Legends, We're all extremely excited to hop into Apex Legends, but we know there are some players out there experiencing crashing woes. While you might not always see an immediate response fr...
EA_David's avatar
EA_David
Icon for Community Admin rankCommunity Admin
7 years ago

@bt119be  If you're having he "illegal instruction" error please report it to Easy Anti-cheat. 

https://www.easy.ac/en-us/support/apexlegends/contact/tech/

A reminder for folks on 10 and 20 series Nvidia cards, rolling back from 418.81 can help. Of course this won't catch every issue, but it has been helpful for a lot of people.

floskannn's avatar
floskannn
7 years ago
That is not a real fix for anything, this issue stems from the game itself. We shouldn't have to spend hours tweaking our otherwise perfectly fine setup just to play one game without crashing. Please acknowledge that this is a real issue and start working on a non-snake oil fix.
  • aHungryGamer's avatar
    aHungryGamer
    7 years ago
    It would be much faster if the game wasn't free to play. They want and need to keep paying customers happy.
    • floskannn's avatar
      floskannn
      7 years ago
      In a f2p game everyone is a potential buying customer. If they want people to buy the battlepass in march it better be in working condition.

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